Automation Associates Ltd is New Zealand's leading custom installation company. Sniper has designed several in-house systems for Automation Associates. Including a custom web based job management system which is used to track which jobs are in progress, the status of each task and the equipment items required. The technicians at Automation Associates use Windows Mobile 6 mobile phones, which, with a custom smart-client interacts with a SOAP based XML Webservice in the office.
Changes in the field are immediately relayed to the head office, so that stock can be ordered, extra resources allocated and problems resolved for their customers as quickly as possible. The job management system integrates with Moneyworks Accounting, Microsoft CRM and a back-office quoting/design package.
Sniper Systems also developed the Automation Associates website.